A complete overview of the Setyl ITAM platform

If you're managing IT assets in spreadsheets, you're not alone. It’s a common pain point for teams trying to get a clear, real-time view of their hardware and software. This often leads to wasted time, overspending, and serious compliance risks.

Setyl is a cloud-based ITAM platform that aims to fix this by creating a single source of truth for all your assets. In this article, I'll give you a straightforward, in-depth look at its features, integrations, and pricing to help you decide if it’s the right tool for your team.

What is Setyl?

Setyl is a centralized platform for managing the entire lifecycle of your IT assets. That covers everything from hardware and software to licenses, users, vendors, and your overall IT budget.

What makes it stand out is how it pulls data from different systems into one dashboard. With a library of over 100+ integrations, Setyl creates a unified view of your entire IT estate. This helps automate tasks and maintain compliance for audits like ISO 27001. The platform claims it can help organizations cut wasted spending by up to 30% and that you can be running in about an hour.

Exploring the core features of Setyl

Setyl's features break down into four main areas: asset tracking, operational automation, cost control, and security compliance.

Hardware and software asset management in Setyl

Setyl’s hardware asset management (HAM) covers the full lifecycle, from the day you buy a device to the day you dispose of it. It can automatically pull in devices from your MDM sources to build your asset register without you having to type everything in manually.

A useful feature on its Complete and Advanced plans is the Automatic Warranty Finder, which fetches warranty data for big brands like Dell, HP, and Lenovo. For software, it helps you map out your SaaS subscriptions and track renewal dates on a visual timeline so you don't get hit with surprise costs.

For teams that primarily work within Jira, a key consideration is how asset data integrates into their daily workflow. A separate platform might involve switching between applications to access asset details for a ticket.

People management and automation with Setyl

Setyl also automates important IT workflows, especially for employee onboarding and offboarding. It connects with HR systems like BambooHR and Workday to automatically kick off checklists when an employee joins or leaves the company.

This means you can set it up to assign or retrieve assets and licenses automatically based on an employee's start or end date. It's a good way to close that common gap where equipment gets lost during employee transitions.

IT spend management and cost reduction using Setyl

Setyl comes with features for tracking and analyzing your IT spending. Its reports can break down costs per employee, department, and location to give you a clear picture of where the money is going.

It helps you reduce waste by flagging unused licenses and detecting shadow IT through integrations with SSO and finance tools. Support efficiency is another key factor. For teams focused on service delivery, having asset data natively inside Jira with a tool like Asset Management for Jira can lead to a 34% faster ticket resolution and contribute to operational savings.

Security compliance and audit readiness in Setyl

The platform is also built to get you ready for security audits like ISO 27001 and SOC 2. It provides the tools to create a complete information asset register, manage vendor due diligence with customizable questionnaires, and track user access controls.

Features like shadow IT detection and detailed activity logs give you a clear audit trail, making it much easier to show compliance when the auditors show up.

The Setyl integration ecosystem

One of Setyl's key strengths is its extensive integration library, which positions the platform as a central hub for connecting data from all over your business.

How Setyl connects your IT, HR, and finance stacks

Setyl integrates with a wide range of platforms to automate data collection and keep your inventory accurate. These include:

• MDM/RMM: Microsoft Intune, Jamf Pro, CrowdStrike, and Workspace ONE.

• SSO/IAM: Okta, JumpCloud, and Microsoft Entra ID.

• HR Systems: BambooHR, Workday, and Personio.

• Finance Packages: Xero and NetSuite.

These connections cut down on manual data entry and help make sure your asset records are always current, which is a big improvement over static spreadsheets.

The Setyl for Jira Service Management integration

Setyl has an app on the Atlassian Marketplace that lets you link its asset records to Jira issues. The workflow is simple: an agent working on a ticket in Jira can search the external Setyl database and attach a link to the relevant asset for context.

A key detail for Jira users is that the integration requires access to Setyl's API service, which is available on its top-tier "Advanced" plan.

This illustrates the difference between an integrated and a native solution. While Setyl links external data to Jira, a native tool like Asset Management for Jira manages assets within Jira itself. This approach means asset data can be fully searchable with JQL, used in Jira Automation, and appear directly in the issue view.

Setyl pricing and plans

Setyl offers a three-tiered pricing model: "Essential", "Complete", and "Advanced". The "Essential" plan starts at $300 per month, but you'll have to talk to their sales team for a custom quote for the "Complete" and "Advanced" plans.

Here’s a quick look at what each plan offers.

For comparison, Asset Management for Jira offers transparent, per-user pricing available on the Atlassian Marketplace, and all its plans include unlimited assets.

Who is Setyl a good fit for?

Setyl is a solid option for organizations that want a comprehensive, standalone ITAM platform to serve as a central hub for the whole business. Its broad range of integrations makes it a good fit for companies that need to connect asset data across different departments like HR, finance, and security.

Discover how Setyl optimized First Light's employee onboarding process and helped them move away from unorganized spreadsheets.

The decision really comes down to your team's workflow. If your organization needs a central system that integrates with many different tools, and you're willing to pay for the "Advanced" plan to connect it to Jira, Setyl is designed for that. However, if your main goal is to improve your existing Jira Service Management workflows with deeply integrated asset tracking, a native solution could be a more direct approach.

Setyl is a capable ITAM platform with powerful features and an extensive list of integrations. A key consideration for Jira users is that its integration is a feature available on the highest-tier plan.

The choice between a platform like Setyl and a native Jira app really depends on where your team spends its time. For teams that live and breathe Jira, bringing asset management directly into their workspace can streamline support, boost efficiency, and cut down on complexity.

If a native Jira experience sounds like a better fit for you, check out Asset Management for Jira to see how you can track your IT assets without ever leaving your service desk.

Frequently Asked Questions

Q1: What is Setyl primarily used for?

A1: Setyl is an IT asset management (ITAM) platform. It's designed to give you a single place to track all your company's hardware, software licenses, users, and IT spending. Think of it as a central hub that connects to your other systems to keep your IT inventory accurate and up-to-date.

Q2: How does the Setyl integration for Jira work?

A2: Setyl offers an app that connects to Jira Service Management, allowing you to link asset information from the Setyl platform directly to your Jira tickets. It's important to know that this feature requires their top-tier 'Advanced' plan because it needs API access to function.

Q3: Is Setyl a good choice if my team works mostly in Jira?

A3: It depends on your workflow. If you need a central ITAM hub that connects to many different business systems (HR, finance) and you're okay with the 'Advanced' plan cost for Jira integration, Setyl can work. But if your team lives in Jira, a native app like Asset Management for Jira might be a smoother, more cost-effective option.

Q4: What are the main alternatives to Setyl for Jira users?

A4: For teams centered around Jira, the main alternative is a native Jira asset management app. A tool like Asset Management for Jira stores and manages assets directly within Jira itself. This means you don't have to switch between systems, and asset data is fully searchable with JQL.

Q5: What kind of integrations does Setyl support?

A5: Setyl has a large library of over 100 integrations. It connects with Mobile Device Management (MDM) tools like Microsoft Intune and Jamf, single sign-on (SSO) systems like Okta, HR platforms like BambooHR, and finance software like Xero. This is one of its main strengths.

Q6: How is Setyl pricing structured?

A6: Setyl has three tiers: Essential, Complete, and Advanced. The Essential plan has a public starting price, but you'll need to contact their sales team for a custom quote on the higher plans. Remember that key features like the Jira integration are only available on the most expensive 'Advanced' plan.